Santa Maria Community Services is proud of its staff of vibrant, passionate, committed professionals who work each day to help families help themselves and make the Price Hill community a better place to live. If you share that energy and are driven by a desire to serve your neighbors, Santa Maria would love to get to know you! Send general inquiries and résumé to Gladys Bell, Human Resource Associate, at 617 Steiner Avenue, Cincinnati, OH 45204, Fax #513-557-2726, or email HR@santamaria-cincy.org.

Current Open Positions

Customer Services /Office coordinador (Part-time)

Accountable to: Wellness Program Director

Objective:

To provide customer service, administrative, communication, organization and information handling skills in order to meet the needs of the customer. To maintain a system for information gathering and communication to program participants, customers, and staff regarding resources, programs, services and events offered by the agency and/or the community. To greet visitors and callers, provide confidential intake, and work with program staff to navigate clients and potential clients through agency services.

Qualifications:

– Bachelor’s degree in Social Work, Human Services, Counseling, or related field or equivalent experience.
– Training and/or experience in coaching, customer service. Strong customer service skills.
– Bilingual skills preferable (Spanish)
– One year minimum of experience in an office setting or equivalent training.
– Computer literate on Microsoft Office programs (Word, Excel, Publisher, PowerPoint).
– Ability to operate a multi-line phone system and access voice mail.
– Excellent written and verbal and communication skills.
– Good judgment, flexibility, organizational skills, ability to multi-task and time and people management skills.
– Ability to work with and foster a team environment.
– A strong sense of and respect for confidentiality involving clients, fellow employees and volunteers
– Experience with and sensitivity to people with a variety of cultural backgrounds.
– Ability to work in a collaborative style with diverse colleagues and volunteers.
– Ability to exercise independent judgment and discretion.
– Ability to prioritize.

Responsibilities:

– Keep current and accurate data on all incoming clients and complete intake into database.
– Provide welcoming environment for all visitors to the Center. Information, referral and reception, Center lobby management. Monitor waiting area, troubleshoot, and develop relationships with participants.
– Coordinate and oversee facility and maintenance requests.
– Coordinate office supply ordering.
– Coordinate security services for EPH and provide on-site supervision as needed.
– Serves as IT contact for the Center, and communicates IT needs appropriately.
– Provide clerical duties to support staff within the center (faxing, photocopying, managing incoming mail, etc.)
– Provide culturally sensitive client advocacy and navigation.
– Assist with preparation and implementation of all Center community events.
– Customer relations: Provide supervision and training to office staff to ensure that a welcoming environment is provided for all visitors to the Center, including information referral and reception, center lobby management, monitoring of waiting area, troubleshooting, and development of relationships with participants. Coordinate and oversee facility and maintenance requests.
– Assist with preparation and implementation of all Center community events, such as health fair, and aide the development of positive relationships with community
– Answer incoming calls, direct calls to appropriate person or make appropriate referral to agency or resource, provide program information.
– Assess and complete intake for walk-in clients’ needs and work with program staff to smoothly navigate clients through Santa Maria programs and services.
– Participate in regular staff meetings, staff training programs, and supervisory sessions and accept responsibility for aiding the development of positive team relationships.
– Adhere to agency policy, procedures and the professional code of ethics.
– Assist with supervision of volunteers, interns and students.
– Other duties as assigned by supervisor.

Submit resume & cover letter to: Santa Maria Community Services, Inc. Attn: Human Resources, 617 Steiner Avenue Cincinnati OH 45204 (HR@santamaria-cincy.org or fax #513-557-2726) by January 18, 2018.

 

Evening GED Tutor (10 hours per week)

Accountable to: Workforce Coach and GED Coordinator
Objective(s): Serve as the day-to-day Tutor for the Evening GED Program charged with supporting clients in meeting their educational goals.

Qualifications:
– Excellent technology skills. Knowledge of and proficient in Microsoft Office, especially Excel and Word.
– Bachelor’s degree in education, social work, or related field preferred.
– Strong written and verbal communication skills, organizational skills and attention to detail.
– Evidence of high level of motivation, initiative, perseverance and independent judgment.
– Ability to work in a team and independently, and work without close supervision
– Experience with and sensitivity to people with a variety of cultural backgrounds, including Appalachian, African-American and Hispanic.
– A strong sense of and respect for confidentiality involving both clients and fellow employees. Be able to offer assistance in a wide-range of GED related subjects.
– Be dependable and have reliable transportation.
– Promote a family-centered, customer service focused atmosphere

Duties and Responsibilities include but are not limited to the following:
– Keeps current and accurate data on all GED students.
– Supports the development of an individualized curriculum for all GED students based upon their individual academic assessment.
– Administers the academic assessment (TABE) and Practice GED exams.
– Registers students for the GED test and applies for GED accommodations when necessary.
– Responsible for updating data base systems with current and accurate information on all enrolled youth as needed.
– Responsible for keeping accurate case notes on all enrolled youth
– Responsible for documenting attendance for all education participants
– Assist with identifying new curriculum for classroom that meets GED and TASC standards to support students in their educational goals
– Assist with training of volunteers, interns, and AmeriCorps members as needed

Other:
– Adhere to agency policy, procedures and the professional code of ethics.
– Seek relevant training opportunities for professional growth and development.
– Work with agency volunteers, interns, community residents and fellow employees as needed.
– Participate in regular staff meetings, staff training programs and supervisory sessions.
– Satisfactorily complete any other special assignments as requested by supervisor.

Submit resume & cover letter to: Blair Schoen, Human Resource Associate at 617 Steiner Avenue Cincinnati OH 45204 (HR@santamaria-cincy.org or fax #513-557-2726) by Thursday, January 18, 2018

 

Workforce Coach

Accountable to: Education Director

 

Objective(s):

This position specializes in coaching of youth (ages 16-24) to achieve their educational, employment and career goals, while helping eliminate barriers in housing, transportation, health, etc.

Duties and Responsibilities include but are not limited to the following:

• Maintains a caseload of youth and assists them in resolving barriers that impact their educational and/or employment goals. Provides internal and external referrals as necessary.
• Maintains contact with all youth on a monthly basis. Willingness to meet with client in home, community, or on job site.
• Serve as the primary workforce coach for youth that have children in the Early Childhood program within Santa Maria.
• Effectively completes and processes all CCMEP intake eligibility forms via collecting documents, completing assessments, ordering eligibility documents, and compiling files.
• Keeps current and accurate data on all clients via case management notes, data entry into various workforce databases.
• Ensure that needed job-readiness, job placement, and job retention services are provided to clients, identify and develop effective job opportunities for present and future clients.
• Meet all outcomes including job placement/retention targets, and educational outcomes
• Assist clients with accessing post-secondary/vocational training needs including completing applications for Individual Training Accounts.
• Provides customer service to clients, colleagues, and the general public
• Provide GED tutoring in classroom as needed.
• Provide basics of financial coaching as needed to promote self-sufficiency
• Administers the academic assessment (TABE) and Practice GED exams as needed.
• Transport students to GED test at testing sites, job interviews, or referral agencies as needed
• Maintain working knowledge of SMCS programs to successfully navigate connections through the family-centered care model
• Assist with recruitment of clients as needed, provide large group introductions during orientation
• Connect clients to work experience opportunities and develop job contacts
• Manage the Work Experience component of the CCMEP program that includes: developing new worksites, maintain current worksites via ongoing communication with supervisors/community partners, and assist with ensuring that documentation is met and up to standards for all work sites. Obtain feedback from site supervisors and communicate to individual Workforce Coaches.
• Process timesheets from worksite supervisors to Eastern Personnel, and resolve issues between Eastern and Work Experience Participants.

Other:

• Adhere to agency policy, procedures and the professional code of ethics.
• Seek relevant training opportunities for professional growth and development.
• Work with agency volunteers, interns, community residents and fellow employees as needed.
• Participate in regular staff meetings, staff training programs and supervisory sessions.
• Satisfactorily complete any other special assignments as requested by supervisor.

Qualifications:

• Bachelor’s Degree in Social Work or related field
• Evidence of high level of motivation, initiative, perseverance, and independent judgement.
• Strong people skills; ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate
• Proven ability to establish and maintain positive, ongoing professional relationships with program participants, co-workers, and partner agency staff
• Proven ability to move individuals and families from crisis towards self-sufficiency. Ability to motivate others to achieve their goals. Experience with strength-based assessment and/or coaching model preferred.
• Knowledge of community resources for high risk populations.
• Comfort with home visiting, transporting clients, working in the community
• A strong sense of respect for confidentiality involving clients and fellow employees.
• A valid driver’s license, current insurance, and reliable vehicle are required.
• Excellent technology skills. Knowledge of and proficient in Microsoft Office
• Strong written and verbal communication skills, organizational skills, interpersonal skills and attention to detail.
• Ability to work in a team and independently.

Submit resume & cover letter to: Blair Schoen, Vice President, at 617 Steiner Avenue Cincinnati OH 45204 (HR@santamaria-cincy.org or fax #513-557-2726) by Wednesday, January 31, 2018.

Date of Notice: Thursday, December 14, 2017

Santa Maria Community Services, Inc. does not discriminate in hiring or service delivery based on race, color, religion, sex, age, national origin or ancestry, veteran status, or physical or mental disability unrelated to an individual’s ability to perform the job, in accordance with applicable laws.

Lower Price Hill Sports League Coach

Temporary position

Accountable to: Youth Development Program Coordinator

Objective(s): To improve athletic skills in the youth of Lower Price Hill

Qualifications:
– Experience with children
– Basic knowledge of basketball, football, softball, volleyball and soccer
– Physically able to engage in what is being taught
– Experience coaching is a bonus

Responsibilities:
– Provide the necessary practice, support and advice for the team to engage in healthy competition in a sports season.
– Plan and execute age appropriate drills for the boys and girls in the LPH sports league
– Guide and support youth mentors who are assistant coaches in the league
– Adhere to agency policy, procedures and the professional code of ethics.
– Other duties as assigned by supervisor.

Hours: Tuesdays and Thursdays 2:30-5pm (5 hours); 1 hour a week for planning. (6 hours. total)

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Submit resume & cover letter to: Shari Patrick at 617 Steiner Avenue Cincinnati OH 45204 (HR@santamaria-cincy.org or fax #513-557-2726) by Wednesday, January 31, 2018.. Date of Notice: November 28, 2017

 

Bilingual Family Support Worker

Accountable To: ECS Supervisor

Objective: Provide home visiting to first time mothers and an optimal start for their children ages 0-3.

Qualifications:
• Bachelor’s degree required in early childhood, social work, education, nursing or related field.
• Bilingual in Spanish
• Ability to work in a variety of settings with culturally diverse families and communities
• Ability to work independently

Responsibilities:
• Maintain a caseload of 25 families delivering on average 42 home visits a month
• Participate in required trainings and certification through Santa Maria, Every Child Succeeds and HMG
• Complete documentation and administrative work within expected time frames
• Connect families with community resources
• Adhere to agency policy, procedures and the professional code of ethics.
• Attend agency and team meetings. Participate in community events as scheduled
• Be available one evening a week or a weekend day as needed to meet the needs of families that have day time commitments
• Connect families with needed and available community resources
• Serve as an advocate to families
• Establish and maintain caring and consistent relationships with families through an open-minded, non-judgmental attitude

Submit resume to: Shari Patrick at 617 Steiner Ave, Cincinnati, Oh 45204 (email: gladys.bell@santamaria-cincy.org or fax 513-557-2726)

Date of notice: October 25, 2017

 

Child Care Advocate

  • Accountable to: Early Childhood Supervisory Staff
  • Objective: To improve the quality of child care programs through the provision of coaching, observing, assessing and training.
  • Qualifications:
    • BA in Early childhood or related area
    • Experience working with children and parents and knowledge of early childhood development
    • Must be able to operate in a self-directed and organized manner
    • Must be able to communicate effectively with diverse audiences, verbally and in writing
    • Experience working collaboratively in a diverse neighborhood setting while maintaining professional boundaries
    • Must have evening and weekend availability
    • Must have a valid driver’s license, reliable transportation and a clear background check
  • Responsibilities:
    • Provide a minimum of 20/hours week of direct coaching and outreach services to assigned providers and programs
    • Complete and submit all required documentation in a timely manner
    • Serve as a liaison and resource between child care programs, the agency and the community
    • Develop relationships with customers as partners based on a strength based approach
    • Become familiar with contracts, grants and perform duties as outlined
    • Participate in regular agency/site planning and staff meetings
    • Participate in projects, activities, or community events as assigned
    • Participate in trainings, supervision, and accept the responsibility for aiding the development of positive team relationships
    • Adhere to agency policy, procedures and the professional code of ethics.
    • Other duties as assigned by supervisor.

AmeriCorps Service Opportunities

Santa Maria is proud affiliate of AmeriCorps Project Advance. Make a difference in your community and help others by serving in a year-long, full-time position at a local nonprofit while earning a living stipend and a college tuition award. Positions include: Health Educators, GED Tutors, Employment Coaches, ESL Class Coordinators, and Housing Support Specialists. Click here to find out more about Santa Maria’s AmeriCorps Program.

Santa Maria Community Services, Inc. does not discriminate in hiring or service delivery based on race, color, religion, sex, age, national origin or ancestry, veteran status, or physical or mental disability unrelated to an individual’s ability to perform the job, in accordance with applicable laws.  

Qualifications:

• Bachelor’s Degree in Social Work or related field
• Evidence of high level of motivation, initiative, perseverance, and independent judgement.
• Strong people skills; ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate
• Proven ability to establish and maintain positive, ongoing professional relationships with program participants, co-workers, and partner agency staff
• Proven ability to move individuals and families from crisis towards self-sufficiency. Ability to motivate others to achieve their goals. Experience with strength-based assessment and/or coaching model preferred.
• Knowledge of community resources for high risk populations.
• Comfort with home visiting, transporting clients, working in the community
• A strong sense of respect for confidentiality involving clients and fellow employees.
• A valid driver’s license, current insurance, and reliable vehicle are required.
• Excellent technology skills. Knowledge of and proficient in Microsoft Office
• Strong written and verbal communication skills, organizational skills, interpersonal skills and attention to detail.
• Ability to work in a team and independently.

Objective(s): Serve as the day-to-day Tutor for the Evening GED Program charged with supporting clients in meeting their educational goals.